CETM23-The Impact and Application of Big Data at Siemens
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1 Introduction
Big data has changed the way organizations operate and perform their business activities. Technology has changed the way businesses are performing and in these competitive environments business setups, especially large corporations need to use data to make informed decisions. In this age of technology and competition companies need to transform their day-to-day activities and make use of big data to get the required information for the company.
Managers in companies need data to make informed decisions and to understand the position of the company (Osuszek, Stanek and Twardowski, 2016). Therefore the use of big data is of much importance for every company and it should also be given special consideration in the company. Siemens was established in 1847 and now has transformed into a global conglomerate consisting of various industries including automation, healthcare and infrastructure.
Siemens is recognized for its technological innovations and sustainable solutions that have increased its global presence. This report specifically focuses on the use of big data in Siemens Company. It will further explore the principles and practical applications of big data in this company.
This report will also discuss the challenges faced by Siemens in the implementation of big data and the operational benefits associated with it. Another aspect of this report is the ethical and professional considerations in Siemens. In short, this report is focused on the importance of the use of big data in Siemens and its application, challenges and related benefits. In the next sections of this report, we will discuss each aspect in further detail.
2 Application of Big Data
2.1 Overview of Siemens’ operations
Siemens with a diversity of operations has its importance in the field of big data utilization. Following are some of the areas discussed about the application of big data in Siemens.
2.2 Application of Big Data
Big Data helps to revolutionize business operations by giving insights that shape strategic decisions and drive operational efficiencies. Siemens is a global conglomerate well known for its large operations in industrial automation, healthcare, and infrastructure. It remains a prime example of how big data can be effectively harnessed to propel business performance.
2.3 Big Data Utilization at Siemens
Mind Sphere Platform
Siemens utilizes MindSphere, an open, cloud-based operating system. This platform links products, plants, systems, and machines to collect the data for those purposes and helps improve operational performance. This way, Siemens can tap into Big Data capabilities while analysing tons of information to optimize performance and further service delivery. Thanks to MindSphere, Siemens can monitor its equipment status in real time, predict failures, and even preschedule maintenance to prevent possible downtimes and reduce costs.
Digital Twin Technology
One more of Siemens’s applications of Big Data come in the form of Digital Twin Technology. For this, digital twins of physical entities are developed, which help enable predictive maintenance, simulation, and optimization of industrial operations. Siemens will be in a position to forecast failures in the digital models of their equipment and systems through the use of simulations. Therefore, the proactive method reduces their downtime and raises product quality as well as operational efficiency.
Types of Data, Approaches
Siemens deals in structured and unstructured data. The structured data, in this case, is the operational metrics and the performance data of the equipment, systematically arranged in databases and spread sheets for easy analysis (Gerig, 2023).
On the other hand, unstructured data can come from sensor readings, maintenance logs, and customer feedback; although challenging to handle, it is very valuable in content. Siemens leverages advanced analytics and machine learning methods to churn this unstructured data for business decisions and innovation.
2.4 Data Utilization
- Predictive Analytics
Predictive analytics is at the core of Siemens’ data strategy. Analysis of historical data within Siemens helps in forecasting the trend and outcome in the future, required to exercise proactive maintenance and resource optimization. Predictive analytics allows Siemens to predict equipment failures, will enable them to optimize energy usage and make market predictions that are expected to increase profit while reducing risks and improving performance to empower strategic planning.
- Machine Learning
Therefore, the machine learning algorithms help Siemens continually improve its capability to analyse data; they learn from the data over time, boosting the insights made with time. Machine-learning applications at Siemens range from predictive maintenance to reducing the duration of system downtime and operational disruptions.
- Data Visualization
Data visualization tools are imperative to representing complex data. Data at Siemens are presented in dynamic graphs, and interactive charts allow them to be perceived. Thereby, it becomes an occasion for the user to see the trend and pattern. The kinds of visualization techniques that Siemens employs enable it to convert this massive amount of data into insights that can be acted upon to derive decisions much better and faster.
In short, this is how Siemens taps the transformational potential of data-driven insights in raising business performance. At the root of its activity are quality products based on systems like MindSphere, digital twins, and advanced analytics methodologies.
All of this shows strategic Big Data use, places Siemens as a pace-setter within the industry, and forms a benchmark for how companies can use data to its maximum power and capability in gaining operational and strategic excellence over others.
3 Challenges and Opportunities
3.1 Challenges
There are many challenges faced by Siemens in implementing big data, some of them include quality assurance, privacy concerns and the need for skilled data scientists. Data quality is very important as if the data is not of quality, the management will not be able to get the actual insights from the data.
If the data is not of the quality it may also create many misunderstandings about the facts and figures. Therefore it is of utmost importance that the data will be of much good quality. The acquisition of quality data is very important for the company to make informed decisions. Similarly, the privacy of data is also a major concern for the company.
The data also contains the customer’s data which needs to be kept private. If the data is not secure the customers may lose confidence in the company and it will affect the goodwill of the company (Tao et al., 2019). Big data also needs to be managed as per the general data protection regulation (GDPR).
Additionally, the need for skilled labour is also of utmost importance. If there is big data in the company but there is no skilled labour to manage and analyse that data it will become challenging for the company to get the actual insights from the data. If the data is not properly analysed or misinterpreted it may lead to wrong findings and will affect the overall management of the company.
3.2 Opportunities
Despite these challenges, the opportunities offered to Siemens by Big Data are enormous. This is driving Siemens to innovate in new ways of thinking and working with concepts of better decision-making and ways of ensuring a leading-edge position.
Predictive analytics helps Siemens vastly in forecasting failures of equipment, optimizing energy consumption, and anticipating trends and patterns in markets to reduce downtime and costs. Equally, machine learning algorithms build up more valuable insights over time to increase efficiency in managing operations and strategy.
Moreover, data visualization tools may help to bring out competencies in complex data, which form an idea for better action (Bach, 2023). The example of practical application at Siemens will show how digital twin technology and the industrial operation platform MindSphere might change processes and sustainable opportunities using Big Data.
The optimal value derived from structured and unstructured information because of investments by Siemens in technologies and human resources drives it to innovation and excellence in core activities.
4 Strategic and Operational Use of Big Data at Siemens
Big Data is a strategic asset of Siemens, a strategic asset in a global industry where Siemens is an operator within industrial automation, healthcare, and infrastructure. Big Data is utilized by Siemens in becoming a preeminent driver of innovation and efficiency at a strategic level and reiterates improvement at an operational level through process improvements driven by real-time data analysis.
The two-pronged approach ensures that Siemens remains competitive and remains highly responsive to market demand. The following discusses the strategic and operational exploitation of Big Data at Siemens, noting the roles played by predictive analytics, the relevance of data validity, and overarching data management practices in supporting such efforts.
4.1 Strategic Use of Big Data
Siemens uses Big Data strategically to assure persistent leadership in innovation and operational efficiency. A core part of this strategic approach is played by predictive analytics, which helps Siemens foresee equipment failure before its natural occurrence. Historical data analysis is integral for Siemens to predict when a machine will likely break down.
With the prediction, they can schedule maintenance to avoid the breakdown and, in that respect reduce downtime and the costs related to repair. On the one hand, such a predictive maintenance scheme can be considered one of the most central activities needed to keep operations efficient and smooth. Second, Siemens tries to improve resource allocation with the help of Big Data.
From the valuable insights obtained from data, Siemens can determine which resources are either under-utilized or over-utilized and, hence, allocate and distribute assets and labour most efficiently (Yli-Olli, 2016). This optimization enhances operational efficiency and contributes to performance improvement by saving costs. Big Data is also a significant key driver for innovation within Siemens.
Analyses of enormous amounts of data from disparate sources help Siemens capture new trends and market demands that can then be adopted for the innovation of new products and services. This makes Siemens a proactive company ahead of its competitors, innovating its products.
4.2 Operational Use of Big Data
Operationally, Big Data is an essential part of Siemens toward providing a better process and giving them flexibility simultaneously. For instance, just like the case of Siemens, there is the digital twin technology, where Siemens can develop virtual copies of its physical assets. With real-time data analysis, Siemens can watch over operations 24/7 and bring modifications as the changes demand at any time.
These twins enable simulation for different cases so that predictions can be made over the effects of specified changes to allow optimization and improved decision-making. MindSphere represents the one central platform for operational excellence at Siemens, an operating system for Internet of Things (IoT) that is cloud-based.
MindSphere connects products, systems, and machines to collect and analyse data toward productivity. Such data collected by MindSphere will help Siemens enhance service delivery, reduce time wastage, and ultimately optimize operational performance. The central principle dictates that the extensive data collection from multiple sources must be accurate and relevant to the course of Siemens.
Consistency and relevance are kept through mandatory practices in data management, where data is first cleaned, validated, and then integrated from different sources. Siemens uses advanced analytics tools to process and analyse data so that the derived insights are reliable and can be acted upon. All these strategies of cautious data handling help Siemens maintain the data’s integrity and help the company extract meaningful insights to work on its strategic initiatives.
4.3 Ensuring Data Validity and Usability
Siemens ensures the validity and usability of Big Data by embracing comprehensive data management practices. The data quality is done through the initiation of regular cleaning and validation processes, referring to the process of error checking, inconsistency management, and duplication (Gudivada, Apon and Ding, 2017).
Siemens also integrates multiple-sourced data, both structured data, such as operational metrics and equipment performance, and unstructured data from diverse data sources, including sensor reading, maintenance logs, and customer feedback. All this helps facilitate a bird’s eye view of the entire business operations and, with it, the possibility to analyse such data with much accuracy.
Tools available in processing and analysing Big Data in Siemens AG include machine learning algorithms and data visualization, among others. These machine learning algorithms process more data, so they learn better, delivering profound insights with accurate predictions. Dynamic graphs and interactive dashboards help visualize massive data to help understand and take actionable insights from it. Quick visualizations help a decision-maker to catch a trend or pattern quickly for an informed, quick decision.
5 Professional and Ethical Requirements
Siemens can be considered more competitive with the help of Big Data, innovating, optimizing operations, and making better decisions, but with Big Data, there also comes great professional and ethical responsibility. It is only through observance of data protection requirements and moral standards that the trust and safety of the very delicate information remain intact and shielded against legal implications.
Siemens needs to comply with several strict data protection laws, the General Data Protection Regulation (GDPR) being the most evident in Europe. These prescribe that information should be collected, stored, and processed for legitimate and transparent reasons.
This is how compliance with such regulations ascertains that Siemens handles data responsibly and respects the rights of individuals regarding their privacy (Cheimonidis, 2019). It is also an obligation on the part of Siemens to ensure that any processing of personal data should be based on legitimacy, whether in the explicit consent of the subject, performance of contractual obligations, obligation in the fulfilment of the law, or protection of the vital interests of the individual concerned.
Equally significant is transparency, and Siemens pledges to make clear to the data subject the kind of data to be collected, for what purposes, and how it shall be used. This could create trust among the stakeholders based on open communication regarding the privacy policies and easy access to them.
Specifically, in its practice, Siemens relates to the principles of data minimization, whereby it collects only that amount of information that is necessary for the purpose at hand and ensures the said information is up-to-date and accurate. The company adopts robust measures, like encryption, access controls, and regular security audits, to guard personal data against unauthorized access, alteration, and destruction.
Siemens has sought to treat Big Data beyond the legal requirements of high ethical standards. Other ethical considerations encompass gaining consent to use data, the provision of data privacy, and the protection of sensitive information. Siemens gives a particular focus on ensuring that there is informed consent from people from whom data will be taken and used to respect their autonomy and bring to their attention the purposes for which such data will be used (Griffiths, 2020).
There can be a core ethical responsibility in the protection of personal privacy. The company ensures that the policies and practices set up are applied to support the use of personal information within privacy rights and as per the expectations of the data subject.
Fairness and non-discrimination can also be regarded as critical activities concerning Siemens because, with the use of the data analytics processes in its function, discrimination is taken as a non-outcome. This includes a monitoring process, consisting of periodic reviews of algorithms and data sets to spot and act on biases that could lead to unfair treatment of an individual or group.
Heavy penalties might be imposed on Siemens, including inestimable fines, loss of reputation, undermining the trust of stakeholders, and compromising potential in terms of business. This means the company’s financial capability would be under strain.
The firm risks suffering from negative publicity attributed to the breach of data privacy and ethical lapses, therefore negatively affecting its brand (Martin, Borah and Palmatier, 2017). This, in turn, chips away at customers’ trust and loyalty, making it a challenge for business creation and growth.
Trust is paramount to all the customer, partner, and regulator relationships Siemens forges. Such trust may cause business withdrawal, legal challenges, and intensified regulatory scrutiny. Siemens has to adhere to the professional standards that will let it make a leading position and allow the opportunity for the industry.
This includes continuing the creation of a data governance framework, investing in employee skills development, and undertaking efforts to engage stakeholders on ethical practices, where it is provided that a business should establish a comprehensive data governance framework that documents its policies, procedures, and standards for responsible data management.
Thus, on the quality of data management and the management of data life, as well as monitoring compliance, it should implement and maintain a comprehensive data governance framework. According to Richterich (2018), training and awareness programs are supposed to be on-going activities within the staff so that everyone is conversant with the responsibilities under the data protection ethic in data use and employees can manage data sensibly and adequately.
Siemens has also involved stakeholders, such as customers, regulators, and industry bodies, to build alignment and agreement regarding data protection and ethical practice. This will create shared understanding and commitment to ethical practice. In other words, one of the core success factors related to using Big Data is its commitment to professional and ethical standards.
Thus, the company not only manages the potential risks but also generates innovation toward sustainable growth and a positive influence on society regarding standards of data protection, adherence to moral principles, and professional standards through the building of trust.
6 Conclusion
Big Data is a central apparatus in Siemens’ operations and strategic programs that power almost everything undertaken to improve efficiency and reduce risk, all while fostering innovation. This means Siemens puts advanced analytics to the test on optimization of diversified operations, and the strength of this kind of transformation Big Data can achieve is on a platform like MindSphere,
Where they will leverage data over the connections of the product, plant, system, and machinery towards efficiency and improved service delivery. In addition to predictive maintenance, Digital Twin technology is beneficial in intelligent infrastructure management, helping to save time and money by reducing system downtime.
Siemens uses structured and unstructured data to derive in-depth insights for conscious decision-making and process optimization. Predictive analytics, machine learning, and data visualization further help Siemens in the determination of equipment failure, optimization of energy consumption, and forecasting of market trends.
These advanced data-based strategies enhance operational performances, induce innovation, and sustain Siemens’ competitive advantage. However, the quality of data, as well as privacy issues within Siemens, is a major concern, much the same as in every other company, and a shortage of skilled data scientists needs to be inculcated.
These are the areas where the real potential of Big Data needs to be derived and tackled. Compliance with GDPR also ensures that Siemens conducts itself with its data ethically and legally, therefore protecting stakeholder trust and avoiding damage to its reputation.
Siemens continues investing in Big Data technologies to bring perfection to efficiency, innovation, and world leadership through industry technologies and talent. The strategic and operational use of Big Data drives Siemens toward complexity and sustainable business growth.
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7 References
Bach, B., Keck, M., Rajabiyazdi, F., Losev, T., Meirelles, I., Dykes, J., Laramee, R.S., AlKadi, M., Stoiber, C., Huron, S. and Perin, C., 2023. Challenges and opportunities in data visualization education: A call to action. IEEE Transactions on visualization and computer graphics.
Cheimonidis, P., 2019. The responsibilities of the DPO according to the GDPR.(CETM23-The Impact and Application of Big Data at Siemens)
Gerig, I., 2023. Standardization and Automation as the Basis for Digitalization in Controlling at Siemens Building Technologies. In The Digitalization of Management Accounting: Use Cases from Theory and Practice (pp. 193-215). Wiesbaden: Springer Fachmedien Wiesbaden.
Griffiths, D., 2020. The ethical issues of learning analytics in their historical context. Radical solutions and open science: An open approach to boost higher education, pp.39-55.
Gudivada, V., Apon, A. and Ding, J., 2017. Data quality considerations for big data and machine learning: Going beyond data cleaning and transformations. International Journal on Advances in Software, 10(1), pp.1-20.(CETM23-The Impact and Application of Big Data at Siemens)
Martin, K.D., Borah, A. and Palmatier, R.W., 2017. Data privacy: Effects on customer and firm performance. Journal of marketing, 81(1), pp.36-58.
Osuszek, L., Stanek, S. and Twardowski, Z., 2016. Leverage big data analytics for dynamic informed decisions with advanced case management. Journal of Decision systems, 25(sup1), pp.436-449.
Richterich, A., 2018. The big data agenda: Data ethics and critical data studies (p. 154). University of Westminster Press.(CETM23-The Impact and Application of Big Data at Siemens)
Tao, H., Bhuiyan, M.Z.A., Rahman, M.A., Wang, G., Wang, T., Ahmed, M.M. and Li, J., 2019. Economic perspective analysis of protecting big data security and privacy. Future Generation Computer Systems, 98, pp.660-671.
Yli-Olli, M., 2016. Self-Organization in 3GPP Networks Degree Programme: Communications Engineering Date: 04.05. 2016 Number of pages: 5+ 18+ 4 Supervisor: Prof. Samuli Aalto Advisor: Furqan Ahmed.(CETM23-The Impact and Application of Big Data at Siemens)
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