Planning for community and organizational change is to identify the health problems and provide solutions for organizational change for a specific community. It identifies specific healthcare challenges and aims to bring positive changes for patients, health providers, and the community itself. Some common health issues can be addressed through such planning.
It includes improving access to healthcare, reducing healthcare disparities, improving patient satisfaction and standard outcomes, and making sure that the provider is satisfied. The planning process requires collaboration between healthcare professionals, patients, community organizations, and policymakers. Simply by using data-driven insights and evidence-based practices for better decision-making.
NURS FPX 6218 Assessment 3 Planning for Community Change
This proposal focuses on the Jordan community in Minnesota, which lacks proper healthcare facilities. So, there is an urgent need to develop modern healthcare technology. The proposal suggests the implementation of telehealth as a solution, which will be introduced at M Health Fairview Southdale Hospital. What this will do is identify barriers that are preventing healthcare access to patients and gather any necessary resources from the stakeholders.
Benefits and Implications of Telehealth
The Benefits of Implicating Telehealth at the M Health Fairview Southdale Hospital for the Community of Jordan in Minnesota. It aims to bring significant benefits to the healthcare department and improve the accessibility of these services to different communities. Telehealth is a technology-based initiative that allows remote access to health-based solutions, which can impact society in several positive ways.
Better Healthcare Accessibility:
Telehealth can improve access to healthcare facilities and eliminate any distance or transportation barriers from the scene. As it is a technology-based initiative, it uses you can always get access to it remotely from any place at any time. It is especially beneficial to individuals who have less or no access to healthcare facilities.
Affordable Healthcare Solutions:
Telehealth makes medicine more cost-effective for the community. It has reduced travel costs and the need to take time off work just to be somewhere. Due to its remote setup, it can reduce healthcare costs for hospitals and insurance providers, leading to better healthcare facilities for the whole community.
Higher Quality of Medical Care:
Telehealth can cause great changes in everyone’s life with its remotely available access. You can get in touch with specialists and healthcare professionals that are not locally available. Getting these services remotely will ensure better standards of medical treatment, leading to better health outcomes.
Better Patient Experience:
Telehealth can improve customer satisfaction by providing better and timely access to healthcare services. Patients can get the same healthcare services from the comfort of their homes, which can improve their overall experience with healthcare.
NURS FPX 6218 Assessment 3
Potential Barrier Implementing Telehealth
Introducing telehealth in a community or organization can encounter various obstacles, often stemming from structural, cultural, financial, or regulatory factors. Some key challenges in implementing telehealth at M Health Fairview Southdale Hospital for the Jordan community include:
Resistance from Stakeholders:
The community fears that telehealth may negatively impact patient care because it can cause possible disruptions to existing systems and workflows. One of the main concerns for the stakeholders is the concerns about costs and implementation of this service because limited funding can stop the process or, at the very least, may slow it down.
Technological Adaptation Issues:
Technological challenges may disrupt the telehealth program. Telehealth requires new technology and software, and apart from the financial implications if somehow you get the technology, it will be quite difficult for the staff to learn and adopt new software for use.
Organizational Culture Resistance:
Organizational culture can be a huge reason for not implementing telehealth. There are a lot of organizations that value their organizational culture and show resistance to change. They may value their traditions and are resistant to any new ideas.
Regulatory Barriers:
Regulatory barriers, such as licensing and reimbursement policies, can hinder the implementation of telehealth services. These policies can be complex and vary by state, making it difficult for a lot of organizations to navigate.
Change Management Model
Various models help organizations analyze, implement, and assess changes effectively. One widely used approach is Lewin’s Change Management Model, which outlines three key stages: unfreezing, changing, and refreezing. These stages guide organizations through the transition process and ensure smooth adaptation to new systems.
Unfreezing
This phase involves evaluating the current state of the organization and identifying the necessity for change. It requires recognizing why the existing system is no longer effective and determining the steps needed to introduce improvements. In the case of telehealth implementation at M Health Fairview Southdale Hospital for the Jordan community, this stage would establish the need for change and justify the transition.
Changing
During this phase, the planned change is put into action. A detailed implementation strategy is developed, and all stakeholders are informed and engaged in the process. Ensuring alignment and shared understanding among all involved parties is crucial. The transition may occur in phases, allowing organizations to gather feedback and make necessary adjustments along the way.
Refreezing
At this final stage, the new system is fully integrated into the organization, becoming a permanent part of operations. The change is institutionalized, monitored for efficiency, and refined as needed. Over time, the new process becomes the standard practice within the organization.
Strategies for Changing barriers into opportunities
When implementing a new strategy in the telehealth sector, it is necessary to address all the barriers and conflicts and change proposals if needed. Here are some of the strategies to turn barriers into opportunities:
Identify and Understand the barriers:
Conduct thorough research and identify all the potential barriers that can damage implementing telehealth solutions in the St. Francis community center. This can include factors like:
- Lack of access to technology
- Limited internet access
- Language Barriers
- Cultural Barriers
Understanding the barriers can help you target specific solutions.
Involve Stake Holders:
Involve every stakeholder of the community in the process, such as:
- Community Members
- Healthcare Providers
- Government Officials
This will make sure that everyone has a say in the decision-making and is invested in the initiative’s success. It can also identify the potential benefits if someone has any, and they can be resolved within the meeting.
Communicate effectively:
Effective communication is the key solution to every problem. Keep all the stakeholders informed. Tell them about the benefits of telehealth and how it can improve access to healthcare facilities for the community. Be transparent with them about all the potential challenges and collaborate to find possible solutions.
Utilize existing resources:
Identify existing resources and figure out how they can help in the implementation of telehealth services. This can include partnerships with local libraries, community centers, and organizations with the necessary technology and infrastructure to support health services.
Educate the Community:
Educate the community on how to use telehealth software more effectively. Keep all the stakeholders and community members in confidence to make them understand how to take the most out of it. This includes guiding them about how to use video conferencing software like Skype and the limitations of telehealth solutions.
Monitor and Establish Resolution Mechanisms:
Keep all the processes in check and stay aware of all the limitations slowing down the process. Use data and feedback from all the stakeholders to make all the necessary adjustments and improvements. Give precise solutions to address any conflicts that may arise during the implementation of telehealth services.
NURS FPX 6218 Assessment 3 Expected Outcomes and Timeline
The implementation of telehealth at M Health Fairview Southdale Hospital for the Jordan community in Minnesota is expected to improve healthcare accessibility, particularly for patients facing barriers to in-person visits (Lee et al., 2020). By enhancing efficiency in healthcare services, reducing wait times, and streamlining patient care, telehealth can lead to greater patient satisfaction and engagement.
The convenience of remote access to care benefits both patients and healthcare providers. Additionally, telehealth services may be more cost-effective than traditional in-person care, resulting in potential financial savings for both patients and the hospital.
Implementation Timeline and Goals:
Month | Expected Outcome | Timelines |
Month 1 | Identify telehealth technologies and assess their feasibility. | Weeks 1-2: Research available telehealth solutions and evaluate their compatibility with the hospital’s infrastructure. Weeks 3-4: Select the most suitable telehealth technology based on cost, usability, and efficiency. |
Month 2 | Train staff on telehealth systems and develop educational materials. | Weeks 1-2: Provide training for staff on how to use telehealth tools effectively. Weeks 3-4: Create educational resources to ensure patients understand how to access and use telehealth services. |
Month 3 | Conduct a pilot program with a small group of patients. | Weeks 1-2: Identify a test group of patients who would benefit from telehealth services. Weeks 3-4: Run pilot sessions with these patients to assess the technology’s performance and address any issues. |
Month 4 | Expand telehealth services to a broader patient population. | Weeks 1-2: Based on insights from the pilot program, refine the telehealth model and address any necessary improvements. Weeks 3-4: Roll out telehealth services to a wider audience, promote the service within the community, and integrate telehealth into standard hospital operations. |
NURS FPX 6218 Assessment 3 Conclusion
In conclusion, it requires a comprehensive strategy to help stakeholders understand and implement telehealth in the M Health Fairview Southdale Hospital for the Jordan Community in Minnesota. This strategy includes specific information, communicating the benefits and drawbacks of telehealth, and providing data to evaluate the impact of telehealth solutions. By doing so, stakeholders will be better equipped to make decisions about the future and healthcare in the community.
References:
Butzner, M., & Cuffee, Y. (2021). Telehealth interventions and outcomes across rural communities in the United States: Narrative review. Journal of Medical Internet Research, 25(8), e29575.
https://doi.org/10.2196/29575
City of Jordan, Minnesota. (n.d.). City of Jordan, Minnesota. Retrieved from
https://www.jordanmn.gov/
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