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BMP6028 Logistics and Operations Management- Essay

Nestlé is a global food and beverage industry giant, operates in more than 180 countries and has a product portfolio that includes infant nutrition, coffee, pet care, and confectionery. The company carries a well-deserved reputation for quality, nutrition, and sustainability by ensuring these values are deeply ingrained in all its products (Sengupta, 2017). The logistical and supply chain operations of the company are key to its success, and they guarantee timely delivery and high standards for quality and reliability. Therefore, Nestlé’s supply chain comprises a large number of suppliers, factories, warehouses and distribution channels, which help the company to serve its customers widely in different regions (Dam, 2021). For instance, warehousing and distribution actions play a primary role in shaping supply chain management by boosting operational performance and customer satisfaction in all industries. As shown by the outcomes of Pajic et al. (2024), strategic decisions on warehouses and distribution are sure of great value for a company and significantly affect its performance. Therefore, it is essential that the selection of accurate analytical methods be given the priority. The critical assessment of three relevant analytical tools for warehousing and distribution planning is the purpose of this essay: Warehouse Management Systems, Network Optimisation Models and Radio Frequency Identification Technologies are among the most deployed technologies in the field. Resource management for industries is heavily dependent upon these means used with each tool possessing its own set of pros and cons. By scrutinising tools and examining their adaptability in Nestlé operations, this essay aims to provide insight on the selection of an appropriate tool for company.

Analytical Tools Evaluation

The application of analytical tools comprises Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and Supply Chain Analytics in the warehouse and distribution operations for Nestlé that help to mitigate the complexity of operations. Therefore, Porcelli (2019) stated that WMS software allows for effective management of the warehouse inventory, order fulfilment, and human resources, leading to increased productivity and lack of mistakes in the warehouses. Further, TMS system allows optimising transport activities, guaranteeing the timely deliveries and minimising the costs in Nestle’s global supply chain (Hamza, 2019). Furthermore, supply chain analytics offer visibility into demand forecasting, inventory optimization, and network design thus Nestlé is able to make informed choices that are data-driven which strengthen inventory management and quick responsiveness to consumers’ needs.

Warehouse Management System (WMS)

Nowadays, Warehouse Management Systems (WMS) are a vital component of the warehousing and distribution industry as it provides some advantages and some limitations. Firstly, as WMS presents real time data becomes a big advantage. It is because of this capacity entities can maintain up-to-date inventory records that may help to eliminate stockouts and overstocking cases. Wyciślak (2021) proved that visibility is crucial for increasing inventory accuracy as well as a fulfilment performance rate. Further, WMS enables the implementation of automated functions like picking and packing, which consequently brings about improved efficiency and high accuracy (Odeyinka and Omoegun, 2023). Automation will lower manual involvement, reducing the possibility of mistakes during the process and will increase productivity. Through their research, Flechsig, Anslinger and Lasch (2022) revealed how task automation facilitate satisfactory performance and quick order processing. Streamlining work processes and minimising handicrafts are WMS functions that help the company send customer orders faster and with reliability that in turn improves customers’ overall satisfaction (Prentice, 2023).

Conversely, every positive aspect possesses its corresponding negative counterpart. The setback in designing such a system is another key issue that must be addressed. In addition to the cost of WMS software licenses, compatible hardware and the requisite infrastructure upgrades can be fairly expensive, especially for smaller companies (Ojasalo, Varis and Ekblom, 2024). As the research study by Menchinella (2022) shows, WMS starts from a huge investment that needs a thorough financial analysis to justify the expenses. Furthermore, it is not easy and takes a lot of time to customise WMS to a specific business considering its complexity. This adjustment journey frequently requires the co-operation of IT experts and consultants, thus increasing the implementation time and costs. The study done by Andiyappillai (2020) has shown that customisation problems are among the top problems in WMS installation. Moreover, WMS management commends adequately training the personnel. The WMS software intricacy and the warehouse operations complexity often drive companies to implement thorough training programs for users as they become the link between the system and the end-users. Maheshwari et al. (2023) declared that proper training is really critical for obtaining the most of out of WMS implementation and being able to counteract the fear of changes among personnel members. Nevertheless, training entails extra cost and may cause a disruption when shifting to the new system during the process of learning.

Network Optimisation Models

Network Optimisation Models tend to provide useful points, though they have both advantages and weaknesses. An important benefit of Network Optimisation Models is their capability to reveal the desired deployment of the distribution network. Through mathematical algorithms, such models can use flexibility of layouts and routes for facilities and transportation systems at least. Gupta et al. (2021) illustrated the efficiency of network optimisation in improving traffic costs and increasing level of service through optimised network design. This can be achieved by dealing with the issue of cutting down lead times and increasing the level of customer service by appropriately functioning distribution centres and using efficient transportation routes. Apart from that, Network Optimisation Models provide scenario analysis tools, allowing firms to make the impact of future network changes. Such a function becomes even more critical in the sphere of strategic management when it is possible to anticipate or foresight the outcome of each of the options among which a decision could be made.

On the other side, there are some drawbacks of Network Optimisation Models must be taken seriously. One of the weakness is their strong focus on accurate data input. The performance of these models hinges on whether there is accurate data regarding costs of transportation, demand patterns as well as the capacities of facilities. Chen et al. (2023) highlighted that the accuracy of data will have a fair share in the effectiveness of network optimisation. The use of incorrect or old data may result in poor-decisions and will adversely affect the reliability of the obtained results. Furthermore, the interpretation of the model outputs could be quite difficult for non-specialists and as such, these individuals may need advanced analytical skills to be able to finish the job successfully. Hashemi-Amiri et al. (2023) underlined the role of experienced models experts in making the network optimisation processes precise and reliable. Without the expertise to work with the modelled results, companies risk being stuck with negative results and hence, its effectiveness towards supply chain optimisation may be affected.

Radio Frequency Identification (RFID) Technology

RFID technology enables various benefits for the inventory management but on the other hand, it brings some issues that should be dealt with efficiently. One of the key contributions of RFID technology is its real-time monitoring feature and the capability of identification of inventories through the entire supply chain. Such real-time visibility ensures that the companies can monitor the movement of products with precision to cut down the risk of stockouts and bring more control over the inventory management. According to Nwankwo (2023), RFID is crucial when it comes to effective inventory visibility and minimising the challenges associated with traditional inventory methods that demand manual labour. RFID Tags differ from barcodes in that they read signals remotely and can be read at the same time, thus having simultaneous inventory counts is possible. Behera and Mishra (2024) showed the optimization realized through the utilisation of RFID-based inventory systems, which allows for reduced holding costs and higher order accuracy.

On the other hand, the process of RFID technology execution involves considerable initial expenditures that represent a problem for some companies. The cash required for the RFID tags, readers, and the appropriate infrastructure can be enormous, especially if the system is implemented in multiple facilities. In addition, security risks related to data security and privacy make RFID technology hard to achieve wide adoption. Communication via RFID technology being wireless is a concern about data breach which may involve sensitive information such as inventory level and a product description indicates. In Tikwayo and Mathaba (2023) study, they argued that security and privacy must be at the center of the implementation of this system for it to be successful in the warehouses. Moreover, it could be an issue regarding the scalability of RFID technology within large-scale deployments. Despite the advantages of RFID dependency in automation and efficiency, ramping up RFID infrastructure to cover huge warehouse networks or produce in high volumes might be difficult. This limitation is likely due to reasons like tag collision, reader detection problems and technological constraints.

Selection of Analytical Tool for Nestle: Warehouse Management System (WMS)

Through careful examination of the given analytical tools, the Warehouse Management System (WMS) appears to be the most appropriate option for Nestlé to plan its warehousing and supply chain planning activities. Nestle’s extensive product portfolio and extensive global reach require in place a robust inventory management system able to provide real-time visibility and down to the minor detail control over operations (Hayat et al, 2023). The benefits WMS produce, like automated task, speed up processes and error reduction, correspond with the company’s vision of a perfect supply chain. The findings gained by Flechsig, Anslinger and Lasch (2022) proves that WMS indeed reinforces inventory precision and order processing time, complementing Nestlé’s mission to improve efficiency. From the study of Odeyinka and Omoegun (2023), it was revealed that automated tasks with WMS can boost up the level of productivity and the customer satisfaction levels significantly.

In addition, WMS’s real time capability through which accurate stock records maintained and timely order fulfilments ensured fit well with Nestlé’s necessities. The Article from Gandhi (2024) discovered that visibility of real-time data is necessary in increasing the level of accuracy of inventory and prioritizing order processing, thus showing that WMS is the most appropriate for Nestlé’s operation. However, the deployment of WMS has its own problems that studies by Andiyappillai (2020) as well as Maheshwari et al. (2023) indicate. Among the problems are the fact that customisation could be complex and that special training should be done. Though these challenges exist, they are overshadowed by the crucial advantages of WMS, including productivity gains as well as improvement of the supply chain efficiency, and therefore remains the best choice for Nestlé’s warehousing and distribution planning processes.

Summary of Findings

In summary, the evaluations of analytical tools for warehousing and distribution planning highlighted various useful benefits as well as disadvantages of Warehouse Management Systems (WMS), network optimisation models, and RFID technology. Nestlé has identified WMS as the most effective tool among the choices that fit in the context of the company’s work and its organisational environment. Through the implementation of WMS, Nestle has an opportunity to systematize the warehouse operations, strengthens the order fulfilment accuracy and takes overall supply chain performance to upper level. This strategic move guarantees Nestlé’s consistent market position and leadership as the market keeps fluctuating and changing.

Conclusion

In conclusion, analytical tools for Nestlé’s warehousing and distribution planning have been evaluated within this context and provided helpful insights into the capabilities and shortcomings of such technologies. While Network Optimization Models and RFID Technology provide unique advantages like strategic network design and real-time inventory visibility, the Warehouse Management Systems (WMS) stands out as the most appropriate option for Nestle. Notwithstanding problems like difficulty in tailoring the operations and training, the benefits WMS bring, which include automation of tasks, real-time visibility, and productivity improvement are in accordance with Nestlé’s mission of improving efficiency and reliability along all supply chain. Nestlé’s choice of WMS as its preferred analytical tool will enable it to simplify its warehouse operations, improve order fulfilment accuracy, and raise overall supply chain efficiency, hence securing its leading position in the market and robustness in a quickly changing business environment. To Nestlé, the strategic adoption of a WMS would mark its path into sustained success and growth in the diversified food and beverage industry, which is fast changing by nature.

References

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Behera, S.K. and Mishra, D.P., 2024. Chipless RFID Printing Technologies. Artech House.

Chen, Z., Amani, A.M., Yu, X. and Jalili, M., 2023. Control and optimisation of power grids using smart meter data: A review. Sensors23(4), p.2118.

Dam, J., 2021. Change in managerial decision-making through data analysis. a thorough analysis of Nestle.

Flechsig, C., Anslinger, F. and Lasch, R., 2022. Robotic Process Automation in purchasing and supply management: A multiple case study on potentials, barriers, and implementation. Journal of Purchasing and Supply Management28(1), p.100718.

Gupta, P., Mehlawat, M.K., Aggarwal, U. and Charles, V.J.R.P., 2021. An integrated AHP-DEA multi-objective optimization model for sustainable transportation in mining industry. Resources Policy74, p.101180.

Hamza, R.Y., 2019. Impact of business intelligence on organisational value creation: A case study of Nestle Nigeria PLC (Doctoral dissertation, Dublin Business School).

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Wyciślak, S., 2021. Real time visibility in a transportation network of a complex supply chain. International Journal of Supply Chain Management10(3).

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